Customer Service Representative (FEDAC) occupation at AOC Solutions in Morgantown

AOC Solutions is at the momment seeking for Customer Service Representative (FEDAC) on Tue, 07 May 2013 10:33:28 GMT. Customer Service Representative Revised 06/12 Position Overview Provide customer support for our FEDAC AP practice supporting AOC Solutions’ EnCompass A/P Platform. Contact vendors of multiple clients to explain and support a new Accounts Payable payment method originating from the clients banking institutions associated with EnCompass. Essential Job Functions · Make outgoing calls and follow...

Customer Service Representative (FEDAC)

Location: Morgantown West Virginia

Description: AOC Solutions is at the momment seeking for Customer Service Representative (FEDAC) right now, this occupation will be placed in West Virginia. For detail informations about this occupation opportunity kindly read the description below. Customer Service Representative

Revised 06/12

Position Overview

Provide customer support for our FEDAC AP prac! tice supporting AOC Solutions’ EnCompass A/P Platform. Contact vendors of multiple clients to explain and support a new Accounts Payable payment method originating from the clients banking institutions associated with EnCompass.

Essential Job Functions

  • Make outgoing calls and follow-up calls to vendors
  • Update/maintain bank records
  • Provide notation on all calls
  • Follow-up with vendors
  • Provide necessary paperwork to vendors interested in signing up for EnCompass A/P
  • Accept incoming calls from vendors with questions and follow-ups
  • Complete procedures as you provide quality customer service in a professional and courteous manner
Non-essential Job Functions

  • Organizational support and some support for required mailings
  • Other duties as assigned
Requirements

  • High School Diploma or equivalent
  • Complete credit and background chec! ks are done for all candidates
  • Some customer service ! or sales experience
  • Knowledge and experience with Windows, MS Office and Internet
  • Quality phone skills and etiquette along with good verbal communication skills
  • Detail oriented with strong organizational and documentation skills.
Other Skills/Abilities

  • Office environment experience helpful
  • Learning skills
  • Problem analysis
  • Problem-solving
  • Adaptability
  • Planning and organizing
  • Attention to detail
EOE M/F/D/V

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to AOC Solutions.

If you interested on this occupation just click on the Apply button, you will be redirected to the official website

This occupation starts available on: Tue, 07 May 2013 10:33:28 GMT



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