Registrar Records Specialist, Conferrals
Location: Charles Town West Virginia
Description: American Public University System is hiring Registrar Records Specialist, Conferrals right now, this vacancy will be placed in West Virginia. For detail informations about this vacancy opportunity please give attention to these descriptions. Reports To : Associate Vice President, Registrations
Department: Academic Administration
Offic! e Location : Charles Town, WV
FLSA Status : Non-Exempt
Date Posted : July 29, 2013
Date Closing : Open Until Filled
Synopsis of Role:
American Public University System (APUS) seeks a customer service and detail oriented individual who enjoys working with students via e-mail and telephone. This position is a full-time, hourly position in the Charles Town, WV location. Successful candidates must be highly organized, able to multitask, and able to work with minimal supervision.
Essential Functions:
Responds to tier one student e-mail and phone inquiries related to quarterly conferrals within one business day.
Maintains reporting for the Conferral Team for daily and quarterly processes.
Updates graduation checklist in PAD (Partnership at a Distance Student Information Database) throughout the graduation process, including graduation audit tracking.
Provides off! ice administrative support, including processing pending gradu! ation letters, faxing, copying, and assisting other Registrar Records Specialists when necessary.
Provides weekly audit reports to management and various departments, including the Business Office and Interoffice Library.
Completes quarterly review of Dean’s List submissions for the Student Affairs Department.
Tracks and prepares reports for conferral related information internally and for other communication channels, including comprehensive exam and capstone failures.
Complies with Family Educational Rights and Privacy Act (FERPA) when releasing information.
Performs other duties as assigned.
Work Environment and Physical Demands:
Standard office environment in Charles Town, WV.
Required Skills
Strong proficiency in Microsoft Word, Excel, and Access; experience creating and editing spreadsheets with formulas and manipulating data within reports to extract pertinent information.
E! xcellent customer service skills.
Strong organizational and administrative skills.
Effective verbal and written communications skills.
Demonstrated ability to manage multiple projects under tight deadlines.
Excellent critical thinking skills.
Ability to internal successfully with internal constituents at all levels of the University and external constituents, including students, alumni, and vendors.
Required Experience
High School diploma or equivalent required.
Minimum two years of professional office experience required.
Prior experience in a Registrar’s Office or other academic environment preferred.
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to American Public University System.
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This vacancy starts available on: Tue, 30 Jul 2013 07:52:34 GMT