Reservation Agent
Location: Roanoke West Virginia
Description: Stonewall Resort is looking of Reservation Agent right now, this career will be placed in West Virginia. For detail informations about this career opportunity kindly read the description below. Who Will this Job Appeal To?
CLOSE TO NATURE - FAR FROM ORDINARY ..
STONEWALL RESORT IS OFFERING AN EXCELLENT OPPORTUNITY FOR A RESERVATIONS AGENT
Responsibilities for this Position
Handle ! large volume of incoming reservation calls with efficiency and professionalism
Make reservations, cancellations, and answer questions on rates, hotel facilities, services and special promotions.
Responsible for inputting group bookings, rooming lists and billing for upcoming groups.
Perform all duties in a professional manner and in accordance with company policies.
Flexibility to work a varied schedule due to business levels and industry demand.
Follow all safety procedures to ensure a safe working environment.
Maintain uniform and grooming standards as outlined in employee handbook and departmental training.
Responsible for taking reservations and accurately inputting into the computer system.
Answer inquiries of room rates, outlets, area location, and room type and availability.
Be familiar with the Stonewall Resort reservations and Maestro reservation systems.
Professional and polished customer service.
Thorough and efficient ! record keeping.
Post advance deposits and keep accurate re! cords of deposits.
Input group bookings, rooming lists and billing information in the Maestro system accurately.
Provide assistance in other job classifications as determined necessary by immediate superior.
Requirements
Must be a citizen of this country or possess a valid work permit.
Pleasant speaking voice, excellent verbal and written communication skills
Ability to type 30 words per minute accurately
Previous reservations desired
Ability to multi-task
Knowledgeable in Resort activities and amenities
Technical Requirements:
Must live in the local area or within commuting distance.
Must be able to read, write and speak English.
Requires strong organizational skills.
Excellent people skills.
Meet/exceed customer expectations.
An energetic personality.
Compensation
Wage
Wage is $7.50/hr with a $.50/hour increase after 90 days of satisfactory performance
Benefits
Company matched 401-k
Free meal per shift
Medical, dental, and vision insurance available
Paid Time Off
Short-term disability, long-term disability, and life insurance is available
Company Hotel Travel Discounts
We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Stonewall Resort.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Mon, 09 Sep 2013 05:46:07 GMT