STAR DENTAL IS LOOKING FOR THEIR NEXT TEAM MEMBER!
A dental office receptionist is someone who works at the front desk of a dental office with the responsibility to attend to the needs of clients/patients who come to the clinic before they are allowed to see the doctor.
The job involves effective and courteous communication with clients to understand their needs and purpose of visit.
The receptionist’s role in a dental office also involves scheduling appointments for clients to see the dentist at different times with regards to the doctor’s availability, and ensuring that clients are attended to on time, without keeping them waiting on long queues.
He/she collects information from clients and enters the data into the computer systems, and makes them available to the doctor for use in carrying out appropriate examination and diagnosis of patients’ health condition.
His/her duties also include ensuring that client data are constantly updated to reflect the changes that may occur over time.
The receptionist also prepares patients insurance documents and enlightens patients on stated conditions relating to the insurance policy, as well as processes documents for insurance claims.
To succeed on the job, the receptionist must endeavor to keep client information confidential and handle them with discreteness to ensure that they don’t fall into the hands of unauthorized persons.
He/she ensures that files are kept safe and orderly to avoid them being misplaced.
· Answer telephone calls from clients and speak with them when they visit the clinic in person
· Provide answers to clients’ questions regarding activities in the clinic and direct them to relevant persons for more clarifications
· Get appointments for clients from doctors and inform both parties about cancelled appointments
· Register new patients in line with acceptable standards of the clinic
· Guide patients in filling medical forms at the clinic to avoid errors and inaccurate information
· Explain clinical procedures to patients in order to clear whatever doubts they might have had
· Inform patients of the various dental services offered by the clinic
· Ensure that patients stick to scheduled appointments to avoid clash between patients
· Keep patients’ records from unauthorized persons to ensure their privacy and guaranty their safety
· Keep financial records of patients’ billings
· Confirm appointments and recalls in line with office protocols
Job Type: Full-time
Pay: $17.00 - $28.00 per hour
Benefits:
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental: 1 year (Required)
Language:
- Spanish (Required)
Work Location: In person
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