POSITION PURPOSE:
To assist the reception manager and senior receptionists during service and follow through with any tasks given to enhance the guests experience.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
- Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
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Works as a member of the restaurant team. Interacts with service crew in a positive manner. Assists others whenever needed.- Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
- Anticipate and service the guest’s needs before requests are made.
- Follow proper time and attendance and uniform procedures.
- Maintain menu cleanliness.
- Be consistent with status checks and updating out times.
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