Description
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Diabetes and Endocrine Specialists, a renowned medical practice dedicated to providing cutting-edge clinical care for adults with diabetes and endocrine disorders, is seeking an experienced and dedicated Medical Front Desk Representative to join our esteemed team. As leaders in the field, we are committed to excellence in patient care, staying at the forefront of medical advancements, and fostering a compassionate and relaxed environment. If you possess exceptional administrative skills, a strong work ethic, and a passion for delivering outstanding patient service, we invite you to apply for this position.
About Diabetes and Endocrine Specialists: At Diabetes and Endocrine Specialists, our team of physicians and scientists specializes in diagnosing and treating a wide range of endocrine disorders, including diabetes, thyroid, adrenal, pituitary, gonadal disorders, bone conditions, and other hormonal-related diagnostic challenges. With a focus on improving the health and well-being of our patients, we provide state-of-the-art clinical care, leveraging our expertise, education, and research.
Responsibilities:
- Welcome and assist patients with a warm and professional demeanor, creating a positive and caring environment.
- Verify health insurance coverage accurately and handle billing processes efficiently.
- Manage patient scheduling and maintain meticulous records using electronic health record (EHR) systems.
- Deliver exceptional customer service by addressing inquiries, resolving issues, and guiding patients to the appropriate departments.
- Collaborate with healthcare professionals to ensure seamless patient flow and efficient operations.
- Adhere to strict patient confidentiality guidelines in compliance with HIPAA regulations.
- Actively participate in team meetings and training sessions to contribute to the overall success of the practice.
Required Qualifications:
- Minimum of 3 years of experience as a Medical Front Desk representative in a similarly fast-paced healthcare setting.
- Proficiency in health insurance verification and billing (training will be provided).
- Demonstrated work ethic, reliability, and accountability in a medical or healthcare setting.
- Ability to commit to set regular work hours.
- Minimum 3 years of experience in patient care and administrative roles.
- Experience with electronic health record (EHR) systems for at least 36 months.
- Strong communication skills and the ability to interact effectively with patients, staff, and external stakeholders.
- Detail-oriented with excellent organizational and multitasking abilities.
- Familiarity with endocrine disorders and medical terminology is a plus.
- Knowledge of third-party payers, including federal, state, and private health plans.
- Demonstrated computer skills and ability to work between multiple systems during calls.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Excellent communicator and able to manage high volume telephone calls.
- Ability to maintain strict confidentiality and familiarity with HIPAA requirements.
Benefits:
- Medical
- PTO
- Paid Holiday
- Matched 401K
Medical specialties:
- Diabetes and Endocrine
Schedule:
- Monday through Friday 745AM-400PM
Location:
- La Jolla
Hourly Salary Range
- $23 - $28
Learn more about Diabetes and Endocrine Specialists and our commitment to providing exceptional patient care by visiting their website: https://www.diaendo.com/
Diabetes and Endocrine Specialists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability.
