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POSITION SUMMARY
Primary responsibilities, answer phones, schedule appointments, and manage faxing system for a very busy medical office. Ability to triage and transfer incoming calls to appropriate individuals. Able to multi task and possess strong initiative to detail.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answer telephone and obtain necessary information from caller.
- Collect and enter patient information into office EMR system.
- Call patients from the Post Discharge list and schedule patients.
- Answers questions about organization and provides callers with address, directions, and other information.
- Call patients to remind them of their next-day appointment.
- Scanning, filing, photocopying, and collating.
- Other duties as assigned.
POSITION REQUIREMENTS
A. Education
- High School graduate or GED required.
B. Qualifications/Experience
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
C. Special Skills/Knowledge
- Ability to maintain a professional and patient care oriented attitude. Must be able to multitask. Ability to read and speak Spanish.
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