Office Manager
Location: Charleston West Virginia
Description: APS Healthcare is at present looking to employ Office Manager right now, this occupation will be placed in West Virginia. For detail informations about this occupation opportunity please give attention to these descriptions. APS Healthcare a subsidiary of Universal American is a New York Stock Exchange company with annual revenues of more than $2 billion. Through our family of healthcare companie! s, we provide health benefits to people covered by Medicare and/or Medicaid. We are dedicated to working collaboratively with healthcare professionals in order to improve the health and well-being of those we serve and reduce healthcare costs.
Well-capitalized and highly entrepreneurial, Universal American has been on the cutting edge of healthcare for more than 21 years. We offer Medicare Advantage plans to people with Medicare. We partner with providers in Accountable Care Organizations that serve people with Original Medicare. And we provide array of healthcare services to states, municipalities, health plans and other entities in the world of Medicaid. In everything we do, we focus on improving the coordination of healthcare through collaboration between payers, providers and patients to achieve the best health outcomes possible.
For more information on Universal American, please visit our website at www.UniversalAmerican.com.
The WV AUM Medic! al Office Manager has a twofold responsibility. The OM is resp! onsible for coordination of office services for the AUM Medical Program that ensure efficient and accurate varied and complex administrative functions are performed to meet contract deliverables with effective business process support. In addition the OM provides non-clinical support to other programs â€" BH Outpatient, Social Necessity, BHHF, and MRDD Waiver, ADW Waiver, TBI Waiver and general office functions.
Essential Functions
- Provides primary non-clinical program support to the AUM Medical Program that include â€" provider TAs and training (phone and face-to-face), customer service, call triaging, authorization preparation, workload management and tracking deliverables, data entry, preparation, editing & final quality check of training and other materials.
- Provides back-up for the essential office services of financial/budget tracking, basic accounting & bookkeeping, coordination of supplies/equipment/etc., contract billing & renewal, re! cord keeping, facility maintenance, and reporting related to these activities.
- Provides non-clinical support to other programs as needed.
- BA/BS degree preferred, AA in office management or medical related field accepted if minimum experience requirement is met.
- 2-3 years in a progressive administrative support position or office management position
- Familiarity with medical health care preferably WV Medicaid
- Knowledge of the office environment and business processes
- Understanding of customer service approach for medical provider stakeholders
- Familiarity with government structure and related programs
- Familiarity with medical codes and billing procedures
- Needs excellent communication skills
- Ability to multitask, prioritize and serve a variety of staff
- Extensive PC skills- minimum Word, Excel and PowerPoi! nt. Familiarity with other programs is a plus.
- Experience with! staff and provider training, public speaking skills
- Continually assess the office functions & report potential issues to Director
- Identify weak programmatic activities and processes that may result in failed contract deliverables
- Proactively track licenses, RFPs, financials, leases, etc. to ensure issues are addressed in a timely manner
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to APS Healthcare.
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This occupation starts available on: Mon, 11 Nov 2013 18:50:40 GMT