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*Customer Solutions Specialist -**
We are seeking a dedicated Customer Solutions Specialist. If you’re passionate about fostering outstanding client relationships and delivering top-tier customer service, this role might be your next adventure.
**Role**: Strengthen client relationships, address inquiries, manage online client support, and ensure each client feels valued and understood.
**Responsibilities**:
- Respond to client inquiries via calls and emails.
- Collaborate for swift and effective responses across website and social media platforms.
- Ensure client requests and needs are met with utmost professionalism.
- Build and maintain lasting client relationships.
**What You Need**:
- 4+ years work experience.
- High school diploma or equivalent.
- Reliable tech: laptop and internet.
- Proficiency with Zoom, email, and Google tools.
- Clean financial record.
**Who You Are**:
- Positive, with a knack for problem-solving.
- Team enthusiast, always eager to learn.
- Organized, with an eye on results.
- Stellar communicator with an entrepreneurial spirit.
- Equipped with both grit and grace.
As an independent Consultant, tap into the resources of three licenses and offerings from over 130 North American companies. Be the bridge between clients and top-notch solutions. With a part-time commitment (5-20 hrs/week), your main tasks will involve networking, setting appointments, and consistent client check-ins. Full-time opportunities available post probation.
**Why Join?**
you’re not just another employee, you are a partner. You’re the cornerstone of our client relationships. Be part of our mission to transform and elevate client experiences.
Job Types: Full-time, Part-time
Pay: $3,100.00 - $5,100.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Work from home
Experience level:
- 4 years
Weekly day range:
- Monday to Friday
- No weekends
- Weekends as needed
- Weekends only
Work setting:
- Remote
Education:
- Associate (Required)
Experience:
- Management: 2 years (Required)
Work Location: Remote
