Call Center/Customer Service Representative - NRA
Location: Clarksburg West Virginia
Description: InfoCision is presently looking of Call Center/Customer Service Representative - NRA right now, this position will be placed in West Virginia. For complete informations about this position opportunity please give attention to these descriptions. Call Center/Customer Service Representative - Fundraising, Customer Service and Membership Renewal for the National Ri! fle Association (NRA) Do you enjoy talking with people and making a difference in their lives? Then being a Customer Service/Call Center Representative with InfoCision is where you should be! No matter which client you may represent, you can rest assured that you are working for the highest quality call center company in the world! As part of our NRA Call Center, you will help raise funds to protect 2nd amendment gun rights and spread the word about conservative causes effecting gun ownership.
You will also handle membership renewals and customer service issues in regards to their membership. Responsibilities: Conduct both inbound and outbound customer service calls; percentage varies depending on client needs and call volume Use state of the art technology to complete data entry and clerical functions in multiple Windows applications including customer order information, billing system, and/or our credit check system Relax, enjoy and feel confident on your calls w! hile using our specialized online Scripting and call flow info! rmation to provide top level customer service Achieve new learning, quality, and career heights with help from our dedicated training and mentoring team members Job Requirements: Basic computer skills are required; proficiency navigating between multiple windows is desirable Good written and verbal communication skills required Strong people skills; friendly, listens well, articulate, self-assured, and professional Patient, empathetic, team oriented, adaptable, coachable, dependable, motivated with a strong work ethic and high degree of integrity Has the ability to work a specified flexible work schedule including working one weekend day Pass a Criminal Background Check High school diploma or general education degree (GED) is desirable, Some college preferred Interested candidates please Apply Online Now!
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to InfoCision.
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This position starts available on: Mon, 12 Aug 2013 23:11:25 GMT
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