Food Court Team Member
Location: Charles Town West Virginia
Description: Penn National Gaming, Inc. is at present recruited Food Court Team Member right now, this occupation will be placed in West Virginia. For complete informations about this occupation opportunity please read the description below. Overview:
Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we! have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Your daily responsibilities include:
Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities
Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards
Resolves ser! vice issues according to the service recovery toolbox
Know! s and promotes current casino events and programs and can give guests directions to all casino areas
Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
To be successful in this position it will require the following skill set:
Must be at least 18 years of age
High school diploma or GED
Prior customer service in a fast paced environment preferred
Previous cashiering experience in a high volume restaurant preferred
Read, write, speak and understand English
Excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodations
Able to work at a fast pace in an often crowded/noisy environment
Must be able to accurately and quickly process all cash transactio! ns
Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, credit cards), bend, stoop and twist while handling financial transactions; stand and walk for up to four hours; able to use hand motions when receiving payment and giving change, when using the cash register/POS system and when cleaning and wiping cashier areas
Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
Able to work in constricting areas
Able to tolerate second-hand smoke, noise, bright lights
Must be able to maintain a neat and professional appearance and uphold the company appearance standards
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you with:
If! you're truly committed to a red-carpet service culture, then you need ! a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Penn National Gaming, Inc..
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Fri, 25 Oct 2013 06:32:21 GMT