Patient Access Rep
Location: Kingwood, West Virginia
Description: Preston Memorial Hospital is currently seeking to employ Patient Access Rep right now, this career will be placed in West Virginia. For detail informations about this career opportunity please give attention to these descriptions. Preston Memorial Hospital, located in beautiful Kingwood, WV, less than 30 miles from Morgantown, WV, is a rural hospital with vision, diversity, stability and a future. At PMH, we have one simple mission: To enhance the health of the communities we serve, one person at a time. Our 300 plus dedicated and caring employees are encouraged to employ their talents and abilities to solve any challenge faced by our patients and the surrounding community.
While many hospitals, especially rural hospitals, are closing because of ever declining reimbursement for the services they provide, Preston Memorial Hospital continues to get stronger by offering new programs, new services, and operating more efficiently. Besides providing excellent healthcare services, Preston Memorial also is a strong contributor to the county's economic status as it is the third largest employer in Preston County.
The Registration Representative provides a "Patients First" experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner. Coordinates services for patient registration including: greeting patients, collecting demographic data and insurance information, collecting co-pays and communicating with other departments. Acts as liaison between departments to foster open communication and team work, utilizing positive and effective communication with all team members. All employees are expected to support Preston Memorial Hospital's mission, vision and values; comply with policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times. Ability to maintain strict patient confidentiality in all situations . Position requires occasional on call, evening and/or weekend hours. Works under the supervision of the Patient Access Manager/Supervisor.
Required Education and Experience:
- High school diploma or equivalent.
- Computer experience and a minimum typing speed of 25 wpm.
- One (1) year of customer service and/or clerical experience.
- Patient registration and/or health care experience preferred.
- Greets patients and other visitors in a polite, prompt and helpful manner. Responds to requests and provides assistance including any necessary information, instructions, or directions.
- Registers new and established patients by completing the initial entry of all patient information into the hospital/clinic computer systems. Updates patient insurance information and demographics, collects and records co-payments, provides necessary forms for completion, obtains required signatures, and communicates the appropriate information.
- Answers phones in a pleasant manner, assists with callers' needs in an appropriate and timely manner.
- Completes tasks in accordance with department standards for quality, accuracy and timeliness.
- Demonstrates respect for patients, families and co-workers, regardless of gender, race, etc., as evidenced by courteous service to all.
- Coordinates work activities and services within the team and with other departments.
- Follows work procedures, policies, and regulations; actively participates in quality and process improvement activities, development/training activities, and staff meetings.
- Maintains work and waiting areas in a clean and orderly condition.
- Performs other related duties and special projects as assigned.
- Be available to work as scheduled and report to work on time.
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If you were eligible to this career, please send us your resume, with salary requirements and a resume to Preston Memorial Hospital.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career starts available on: Tue, 23 Jan 2018 00:34:37 GMT